Full Resource Name:

Illinois Department of Human Services-Peoria County

211 Fulton Street,
Suite 300
Peoria, IL 61602

(309) 671-8100



The Department of Human Services is one of Illinois' largest agencies, with more than 13,000 employees and an annual budget of over $5.4 billion.

Illinois created DHS in 1997, to provide our state's residents with streamlined access to integrated services, especially those who are striving to move from welfare to work and economic independence, and others who face multiple challenges to self-sufficiency.

DHS is proud of its diversity, efficiency, and the services that the agency and its community partners provide to Illinois citizens.

Primary Services:

  • Emergency Food  [Show Definition Details]

  • Extreme Cold Warming Centers  [Show Definition Details]

  • Extreme Heat Cooling Centers  [Show Definition Details]

  • Extreme Weather Shelters  [Show Definition Details]

  • Food Stamps/SNAP  [Show Definition Details]

  • Food Stamps/SNAP Applications  [Show Definition Details]

  • Medicaid Applications  [Show Definition Details]

  • Refugee/Entrant Cash Assistance  [Show Definition Details]

  • TANF  [Show Definition Details]

  • TANF Applications  [Show Definition Details]

General Information


Main Office Hours: Monday through Friday (except state holidays), 8:30 a.m. to 5:00 p.m.

Intake Process:

Apply online, in person, by mail, or by fax for nearly all programs. Exceptions include Crisis Assistance applications, which must be obtained in person at the local Department of Human Services Family Community Resource Center (FCRC), and Funeral and Burial Benefit applications, which can be printed from the DHS website or obtained at the FCRC and must be returned to the FCRC.

Program Fees:



English (primarily); State Help Line and Applications have Spanish option.


Requirements vary by program.

Handicap Accessible?


Is Shelter?


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